APSHRU

EXCHANGE/RETURN POLICY

Products priced below ₹1200 are not eligible for return or exchange. They can only be exchanged if they fall within the ₹1200–₹2000 range.

Products priced between ₹1200 and ₹2000 are eligible for exchange up to one time. The exchange is only for the same product .

Only products priced above ₹2000 are eligible for a single return.

Refunds for returned products will be issued in the form of a gift card only.

The eligibility criteria mentioned above are based on the individual product value and not the total cart or order value.

Cancellation Policy

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.

You can cancel an order in an easy step:

Email us on apshru2@gmail.com

Please note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests.

Refund Policy

Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

Mode of Refund

For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.

We require product images and tags in the below mentioned cases:

Defective product received – Only product image required.

Wrong product received – Both product & Tag images required.

Wrong size received – Both product & Tag images required.

Unhappy with colour, i.e. Faded/Blurred – Only product image required.

Product different from website/doesn’t look the same – Only product image required.

Incomplete order received – Only Tag image is required.

Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).